Zen and the art of customer support
As of today, we’ve taken the decision to start using Zendesk as our Helpdesk.
Zendesk allows us to offer a professional-grade support service, letting us manage requests, workflows and processes in a simple manner.
From automated notifications, emails, escalation, prioritisation, and teams spanning the globe – it’s just what we needed to deliver a fantastic service to our clients.
If you’re an existing customer, you can access our helpdesk portal at http://logicspot.zendesk.com/
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