Errant Surf

Services provided:

  • web design
  • web application
  • web development
  • search engine optimisation
  • brand
  • ecommerce websites
  • social media marketing
  • email newsletters
  • support and training
  • website hosting

Leading travel company website redesign, booking system and search engine optimisation to top spot

Errant Surf approached us with a simple demand – drive up visitors and turnover but reduce costs and effort to manage the customer base, while still providing the same, or better, customer service.

Not much then.

We delivered. With extra chocolate sauce.

Delivered

New branding

New branding

Now, Errant Surf is a cool brand – I mean, surfing’s cool, right? So we had to create a web presence that appealed to the existing surfers, and surfers-to-be to hit at least a couple of the client demands. So that’s where we turned into talent scout and hired in Sam Gilbey – one of the leading graphic artists/designers in the UK, with a portfolio that covers MTV and Playstation Europe as well as regularly producing work for the magazines read by the graphics pros.

So LogicSpot recommended to Errant Surf that they came up with a fresh brand – we delivered.

Around the brand, the colour charts, the font usage and everything else you expect from a great design, we then applied it to a new website – written from ground up, to give optimal user journeys, simplified routes through the site, and short clicks to buy.

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Search engine optimisation

Search engine optimisation

And while we were doing that, we were pumping up the search engine optimisation – monitoring keywords on a daily basis from our bespoke, automated systems in-house, tweaking pages as needed, cross-linking, you name it …. to achieve REALLY great Google Rankings across scores of phrases that matter to Errant Surf. Try searching in Google for surf holiday or surf travel and see where they come up.

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Custom CMS and CRM in one

Custom CMS and CRM in one

Errant Surf needed a custom application and back-end database to run their business – they were managing chaos with Excel and email and struggling – not for growth but to stay sane!

We delivered everything for them – from a CMS to modify regions, wave charts, accommodation, holiday prices, right through to being able to manage bookings, check availability, take payments, liaise with suppliers, check search engine rankings, receive feedback/testimonials … everything all from one system.

They can now focus on finding amazing new surf locations, delivering superb customer service, and growing their business.  They grow, we deliver.  We host, backup and provide support and handholding as needed.

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Reach their community through social networking

Reach their community through social networking

We also took on social networking for Errant Surf – building out an integrated WordPress blog, twitter feed, Facebook page and then linking them all together.

Someone likes or shares something from the website and it appears on Facebook. Something is tweeted and it appears on the website.

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What our client said

Testimonial

Since instructing LogicSpot I’ve been fortunate to have worked closely with Mark and his team. Mark strikes me as someone who has a natural understanding of business, media and relationship building, sound strategic judgment and a passion for what he does.

The new Errant website and management system has streamlined our days, and increased visitor hits and more importantly our enquiry to booking conversions.

Chris Thomson - Errant Surf

Twitter

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