Wanting to move his website forward – need to find the best web design people in London!
Jim Simpson runs a tight ship at Ziptech Services. His support team always pickup calls within 2 rings. Every ticket is tracked and managed to a granular level and displayed on LCD screens to monitor performance and encourage light competition between support staff.
If you sign up with Ziptech Services for IT support services, you get the real deal – delivered with excellence, expertise, on-time and you really know where you are.
His website was a different story -
- He’d been trying to break through a glass ceiling of top 30 Google positions
- He was desperately struggling to edit and maintain content on the website - everything was managed by a geeky, unnapproachable web developer who was never hardly around
- He wanted to find a superb web designer who could deliver the goods but he didn’t know anyone
- He had lost faith in anyone delivering a sensible solution as they promise, after being let down many times before
Turnaround time – time to deliver beyond CEO’s expectations
Jim approached us to take over his website after speaking with his business partners. It was a tough call – he was entrenched with one company for search engine optimisation, and had been burnt by the current developer for the design work and (lack of) development work. It was important for us to manage his expectations carefully, and to create a team – rather than “them and us” so we could all make sure we delivered something amazing.
Jim now has a website he can be very proud of, and we have something that’s highly scalable – we’ve already mapped out the next two mini projects with Jim and will be driving forward more work with him early 2011.
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