About BigCommerce

BigCommerce is the world’s leading cloud ecommerce platform for established and rapidly growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market- leading performance. BigCommerce enables businesses to grow online sales with 75% less cost, time and complexity than on-premise software.

BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony and Toyota.

Product Strengths

• Feature-rich platform that comes with robust tools and functionalities to quickly set-up and efficiently manage a highly optimized online store

• Top-of-the line site security and 99.99% system uptime that protects business data and customer transactions

• No transaction fees

• 24/7 Tech Support with a first-call resolution rate over 90%, ensuring little-to-no store downtime

• Quick store launches that enable faster time to market

• Selling on social channels (Facebook, Instagram, Pinterest, etc.)

• Google AMP (improved site speed on mobile devices)

• Support for 65+ payment gateways including high-risk payment providers

• Stencil themes that use non-proprietary coding languages 

• Native credit card vaulting

• Free self-serve catalogue transfer service apps

• An included dedicated SSL certificate

Value Propositions

BigCommerce delivers the best value through a robust, enterprise feature-set and competitive pricing.

• 75% less costly than on-premise solutions by reducing the need for development resources for routine maintenance and updates

• Stay ahead of the competition with quick deployments and faster time to market

• SaaS delivery model facilitates lower TCO and superior ROI that help to improve business outcomes

• Transparent pricing that scales to fit any budget

• 24/7 dedicated support that merchants can depend on for issue resolution

HEADLESS COMMERCE

Big Commerce is also positioned as a Commerce as a Service (CaaS) platform, allowing a headless commerce architecture that enables high-volume brands to operate with the best-of-breed solutions, flexibility at scale and content-first approach shoppers demand.

Headless commerce decouples the presentation layer — in most cases the template or theme — from the ecommerce platform. This allows more flexibility in content management and delivery, UX and SEO.

Developers can utilize their content management software (CMS) or digital experience platform (DXP) of choice to deliver high-quality content experiences and plug in an ecommerce solution on the backend that manages all commerce functionality.

Ecommerce platforms in this model serve up PCI compliancesecurityfraud management and inventory management that can also connect to large developers can utilize their content management software, such as WordPress, or digital experience platform (DXP) of choice to deliver high-quality content experiences, and plug in an ecommerce solution on the backend that manages all commerce functionality.

Ecommerce platforms in this model serve up PCI compliance, security, fraud management and inventory management that can also connect to larger, key infrastructure points such as ERPs, PIMs, OMS and POS.

BENEFITSTANDARDPLUSPROENTERPRISE
Pricing$29.95/m$79.95/m$249.95/mCall Big
Responsive design

Single-page checkout
Apple Pay
Coupons, discounts, and gift cards
Shipping label discounts
Real time shipping quotes
Professional reporting tools
Blog
Product ratings and reviews
Sitewide HTTPS
No transaction fees to use leading payment gateways
Dedicated SSL (via BigCommerce)
Customer groups and segmentation
Abandoned cart saver
Google trusted stores
Faceted search (product filtering)
Dedicated SSL (via 3rd party)
Price lists
Custom Facets (product filtering)
Unlimited API calls
Online sales per year

Calculated on a trialing 12-month basis

Up to $50kUp to $150kUp to $400kUnlimited