As of today, we’ve taken the decision to start using Zendesk as our Helpdesk.
Zendesk allows us to offer a professional-grade support service, letting us manage requests, workflows and processes in a simple manner.
From automated notifications, emails, escalation, prioritisation, and teams spanning the globe – it’s just what we needed to deliver a fantastic service to our clients.
If you’re an existing customer, you can access our helpdesk portal at http://logicspot.zendesk.com/
If you are not a customer and want to start using a fantastic team to provide website design, branding, office systems … and fantastic customer support, then please contact us