Zen and the art of customer support

By 7th April 2010Creative, Digital Marketing

Zendesk customer service helpdesk solutionAs of today, we’ve taken the decision to start using Zendesk as our Helpdesk.

Zendesk allows us to offer a professional-grade support service, letting us manage requests, workflows and processes in a simple manner.

From automated notifications, emails, escalation, prioritisation, and teams spanning the globe – it’s just what we needed to deliver a fantastic service to our clients.

If you’re an existing customer, you can access our helpdesk portal at http://logicspot.zendesk.com/

If you are not a customer and want to start using a fantastic team to provide website design, branding, office systems … and fantastic customer support, then please contact us