Pay with your face – innovative retail happens around the corner

By 13th August 2013 August 3rd, 2017 Ecommerce

We couldn’t be more proud of our location on Richmond’s High Street because it’s here that online payment giant PayPal is piloting its latest app: Pay with your Face. This is how it works:

  • Wallet-less shoppers can track down stores that accept the PayPal App
  • The customer checks in to the shop
  • By sliding a pin down in the app, the payment is complete
  • The shopper’s credentials, photo and name appear on the retailer’s PayPal screen, allowing them to confirm the sale if they recognise the shopper
  • Finally, PayPal sends an alert to the customers’ phone, letting the buyer know how much they have paid

According to Rob Harper, Head of Retail Services at PayPal, they are pleased to offer local businesses of all sizes a new shopping experience with a personal approach: “With this app you never have to turn away a customer who is out of cash”. But what if you don’t have your phone with you? And since you can pay small amounts by card too, free of charge and anonymously, will this really be more efficient for both users?

Most of the staff at LogicSpot buy their lunch from Cook & Garcia – a sandwich shop a few doors from our office that recently won the Independent Sandwich Bar of the Year award. Richard Garcia, the owner, found it really efficient. “Customers don’t have to worry about having cards, cash or change, just their phones. It is the quickest transaction through the till, which means less queues, and we never have to turn down a sale, both of which are great for business.”

In the future, PayPal is planning to let customers pre-order food before they arrive in a shop with this App. The App will allow people to pay other individuals through the app, as well as splitting the bill in some restaurants.

Like to try it yourself? Show your face in Richmond, the only place in the UK where you don’t need a wallet.  We’ll buy the sandwich if you’re in the area.

Stores that have joined the PayPal App pilot so far are: Cook & Garcia, The Farmery, The Tea Box, The Bingham Hotel, Revolution, Caffé Paolo, The Cedar Coffee Shop, Urban Diner, Pier 1 Fish and Chips, Noble Jones, Hill Café, or Knot – who has the best coffee in the area, according to one of our interns!

If you want to try out the app – PayPal App for Android or PayPal App for iOS.