Magento Hosting & Support

Magento & Ecommerce

Magento Hosting & Support: Continuous Care

We are one of the few digital agencies in London who will host the websites we build and develop for you. We provide a truly complete service, covering hosting, technical queries, bug fixing, Magento development, and ecommerce strategy.  Our clients can have one point of communication and access for all their digital needs.  
Our sites are all hosted on our dedicated server stacks, which are monitored 24×7 and constantly tested. We provide hands-on, 24 hour hosting support, so your site stays up – all the time.

Dedicated Hosting

We have built our own, custom Magento server stack, which is designed to perform consistently, and under the pressure of increased capacity or traffic spikes. We can create custom solutions for your site, both in the short and longer term, and ensure your site is properly optimised to work with your hosting requirements.

We work closely with our clients to determine the best hosting options on a case-by-case basis, working with Amazon Web Services, cloud-based solutions, and Memset. Memset are our preferred hosting partner, and we can set up and manage a single- or multi-server setup for our individual clients with them.

Site Monitoring & Backups

Our clients’ sites have global reach and need to be available all day, every day. We structure our service and support to reflect that, and have 24×7, 365 support options in place. We track and monitor your site from multiple locations using Pingdom, among other secondary services, and dedicated receive alerts and act accordingly if something goes wrong.

We backup to two separate locations, and for our busiest clients we backup every 30 minutes – we don’t take any risks and we don’t cut corners. Using Idera software means we get secure and thorough backups with no impact to your site.

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