Web Hosting & Support

We normally host the websites we design and develop for you. We’ll help you all the way from conversion rate consultancy and SEO through to technical support, which makes for easy communication and a single hub for our clients to monitor. Our sites are all hosted on our dedicated server stacks. They are constantly tested and monitored 24×7. Our hands–on hosting support ensures your site stays up at all times.

Included in all our hosting packages:

You can also read about Magento ecommerce hosting services we provide.

Performance and stability

99.95% uptime guarantee with 4 hour hardware replacement SLA. We are competent in setting up and tuning caching tools – we constantly monitor site performance to provide the best solution for your needs.


Our hosting is in a UK data centre. Hardware firewalls and WAF to stop DDoS and any other attacks before they happen. And if you need SSL certificates, we buy in bulk, at preferential rates and can advise, purchase and configure for you with ease.


Our servers and your site is performance-tuned from the start, using CDNs, failover, redundancy and scale built-in.  Got a sale starting in 2 days and need some more servers spun up? No problem.

24×7 site monitoring

All sites are monitored 24×7 from multiple locations, to make sure your site stays up and is performing as it should.  We use New Relic for full-stack monitoring and Pingdom for remote testing.

Daily backups

All our sites and servers are backed up daily to an off-site storage facility.  You can also upgrade to hourly or 30-minute backups with ease.

Support and ticketing system 24×7

We proactively monitor your site.  If you’ve any request, whether it is hosting-related or more general support, raise a ticket with our industry-standard ticketing system.

One supplier when you need help

You have a site issue – is it with the hosting company or your developers or something else?  Raise a ticket with us, we’ll take care of it.

Flexible contract terms

Our contracts run month to month – with no long term tie-in.

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